Privacy Policy

Last Updated: April 17th, 2025

At INVALERT LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us in any other way.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or interact with us, we may collect personal data such as:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing address and payment information

  • Identity verification data (e.g., passport, government ID for KYC)

b) Technical and Usage Information

We may collect:

  • IP address, browser type, operating system

  • Log data and usage behavior on our website or dashboard

  • Device information and access times

  • Cookies and tracking technologies (see Section 6)

c) Investment-Related Information

For clients who use our investment services or AI tools, we may collect:

  • Portfolio data and preferences

  • Trading activity (for strategy customization)

  • Financial objectives and risk profiles

d) API & Enterprise User Data

For enterprise customers and API integrations, we may collect:

  • API usage statistics

  • Account access credentials (encrypted)

  • Integration logs for support and diagnostics

We may share necessary financial or transactional data with regulated third-party custodians (e.g., Crypto.com) for the purpose of executing trades and securing client assets in accordance with applicable agreements and laws.

2. How We Use Your Information

We use your data to:

  • Provide and manage our services (retail, institutional, or enterprise).

  • Deliver AI-generated insights, portfolio tools, and reporting.

  • Verify your identity and comply with legal/regulatory obligations.

  • Communicate with you about updates, changes, and service alerts.

  • Improve our website, tools, and customer experience.

  • Prevent fraud, abuse, and unauthorized access.

3. How We Share Your Information

We do not sell your personal information. We may share your data only with:

  • Service providers (e.g., cloud storage, payment processors, KYC/AML providers)

  • Custodians or trading platforms if part of our advisory service

  • Legal or regulatory authorities as required by law

  • Affiliates or subsidiaries as part of our operational needs

All third-party partners are bound by strict data protection and confidentiality agreements.

4. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, or enforce our rights. When data is no longer needed, it is securely deleted or anonymized.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest

  • Access controls and authentication

  • Regular audits and vulnerability assessments

However, no system is completely secure. You use our services at your own risk, and we encourage you to use strong passwords and safeguard your account credentials.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Understand user behavior

  • Improve site performance

  • Provide security and fraud prevention

  • Remember user preferences

You can control or disable cookies through your browser settings, though this may affect site functionality. See our Cookie Policy for more details.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your data

  • Correct or update your personal information

  • Request deletion of your data

  • Object to or restrict certain data processing

  • Withdraw consent at any time (where applicable)

Please email us at support@invalert.com to exercise your rights. We may verify your identity before processing such requests.

8. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the United States or other countries where our infrastructure or partners are located. By using our services, you consent to such data transfers.

9. Age Restriction

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from underage individuals. If we become aware that we have collected data from a minor without proper consent, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new version on our website with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact: https://www.invalert.com/contact